Committed to excellence

Technological consulting and logistics

Our team of consultants, who are experts in every stage of the supply chain, is the best ally for ensuring the success of your business.

  • Large team

    of functional and technical consultants with proven experience.

  • Proximity:

    local presence and global vision to meet the challenges of your business.

  • Scalable solutions

    which are easily integrated, supported by the leading JDA technology.

  • Opportunity:

    focused on creating value for your company.

What do you need?

Consulting servicesConsulting services

  • Supply chain consulting

    • Supply chain consulting

      We apply our experience in supply chain optimisation to reap the benefit from opportunities and improvements both in the supply chain and in specific processes. In this way, manufacturers, distributors and logistics operators get real testable data that facilitates decision making in the short and long term.

    • Features

      • We assess processes from manufacturing to distribution

      • We propose new processes for optimal use of the solutions

      • Analysis and identification of opportunities (quick wins) in the current use of tools

      We assess processes from manufacturing to distribution

      We propose new processes for optimal use of the solutions

      Analysis and identification of opportunities (quick wins) in the current use of tools

    • Benefits

      • Improvement of strategies with regard to procurement, production, distribution and transportation, and warehouses, etc.

      • Optimal design of processes throughout the logistics chain

      Improvement of strategies with regard to procurement, production, distribution and transportation, and warehouses, etc.

      Optimal design of processes throughout the logistics chain

  • Implementation of solutions

    • Implementation of solutions

      The key to investing in an effective solution is that it should be robust, reliable and scalable. But above all, it should suit the specific needs of your business.

      Our implementation team, formed by consultants who are experts in the various JDA solutions, has the knowledge and experience needed to help you achieve a rapid return on investment. More than 100 customers worldwide trust us to implement integrated solutions in their supply chain. What are you waiting for?

       

    • Features

      • JDA Enterprise Methodology: a proven methodology that enables projects to be completed successfully and on time and budget, and with minimum risk.

      • Team of experts in JDA solutions and business processes with a clear customer focus.

      • Possibility of carrying out projects entirely in the customer's home or in mixed format (remote/on site)

      • High adaptability to customer-specific requirements

      JDA Enterprise Methodology: a proven methodology that enables projects to be completed successfully and on time and budget, and with minimum risk.

      Team of experts in JDA solutions and business processes with a clear customer focus.

      Possibility of carrying out projects entirely in the customer's home or in mixed format (remote/on site)

      High adaptability to customer-specific requirements

    • Benefits

      • Ágora's global presence enables us to provide complete services for complex projects with an international scope and multiple locations.

      • Ensuring success: our consultants will help you to find the optimal JDA solution for your business and will implement the tools.

      Ágora's global presence enables us to provide complete services for complex projects with an international scope and multiple locations.

      Ensuring success: our consultants will help you to find the optimal JDA solution for your business and will implement the tools.

  • Upgrade – Migration

    • Upgrade – Migration

      Periodical software updates are essential for the proper functioning of your system, they increase safety and ensure access to JDA support.

      Our experts are specially trained to update your JDA solutions and make needed changes, in order to adapt them to the new challenges in your company.

    • Features

      • Technical team upgrades the database and installs the new application

      • Functional team that shares the new features available and advises on their use in each particular case

      Technical team upgrades the database and installs the new application

      Functional team that shares the new features available and advises on their use in each particular case

    • Benefits

      • Updated knowledge of new versions of available solutions

      • Mixed functional/technical team to support your teams

      Updated knowledge of new versions of available solutions

      Mixed functional/technical team to support your teams

  • Training

    • Training

      The new tools, the question of how to handle them and the constant updates that the market demands make it imperative to have a trusted partner who is able to provide your employees with knowledge. The Ágora training team works with you to define the most appropriate training programme so as to minimise the time required and multiply the value.

      As experts in JDA tools, we offer training on new versions of the software, we go deeper into unused features and we adapt the knowledge of the solutions to your work teams.

    • Features

      • Training methodology developed over more than 18 years

      • Specific training in JDA solutions

      • Flexibility and definition of the necessary training in accordance with the customer’s needs

      Training methodology developed over more than 18 years

      Specific training in JDA solutions

      Flexibility and definition of the necessary training in accordance with the customer’s needs

    • Benefits

      • Accurate, interactive, dynamic training

      • Training adapted and focused on the particular features of your company

      • High added value due to the specialisation of the trainers

      Accurate, interactive, dynamic training

      Training adapted and focused on the particular features of your company

      High added value due to the specialisation of the trainers

  • Support

    • Support

      When things get tough, Ágora covers your back. From business continuity during the implementation process to the rapid resolution of system problems, Ágora support offers you personalised help from start to finish so that your business does not stop.

      Our language support team (English, Spanish, Catalan, Italian and Portuguese) will ensure correct performance and resolution of incidents regarding the various JDA solutions, as well as assistance and availability for customers in Spain, Portugal, and in some cases, Latin America.

    • Features

      • Global incident monitoring system.

      • Integrated process across all communication channels (website, email, telephone).

      • Experience in Implementation and Training.

      • Proven experience in incident resolution.

      Global incident monitoring system.

      Integrated process across all communication channels (website, email, telephone).

      Experience in Implementation and Training.

      Proven experience in incident resolution.

    • Benefits

      • Rapid response times

      • Attentive, personalised assistance

      • Extensive knowledge of incident resolution

      Rapid response times

      Attentive, personalised assistance

      Extensive knowledge of incident resolution

  • Business Outsourcing Process

    • Business Outsourcing Process

      If you do not have the resources or the time needed to manage JDA solutions, you can outsource their management to our team of experts – professionals who are able to manage your solutions remotely, keeping you informed of their status at all times.

      Just tell us what you need, and we will carry out an initial project to define and adjust the outsourcing service to the challenges and demands of your business.

    • Features

      • Demand solutions, inventory optimisation, category management, TMS, etc.

      • Quick start-up

      • Operation during office hours (40 hours/week)

      Demand solutions, inventory optimisation, category management, TMS, etc.

      Quick start-up

      Operation during office hours (40 hours/week)

    • Benefits

      • Reduces computing resources and infrastructure costs

      • Increases security, availability and performance

      • Ensures a high level of knowledge and expertise

      • Focus on your core business and devote your resources to other tasks of value

      Reduces computing resources and infrastructure costs

      Increases security, availability and performance

      Ensures a high level of knowledge and expertise

      Focus on your core business and devote your resources to other tasks of value

  • Ágora Cloud Service

    • Ágora Cloud Service

      Ágora Cloud Service provides JDA solutions in a cloud environment thanks to the agreement between Agora and Fujitsu regarding the availability of cloud platforms. In addition, our partner JDA works along with Microsoft to provide any of your supply chain solutions on the Microsoft Azure cloud platform.

      As a result, with Ágora Cloud Service you will get all the advantages of the Microsoft Azure platform, integrated security, business-oriented service level agreements and the industry’s leading support.

    • Features

      • High availability

      • Quick start-up

      • 24/7 support

      • Scalability

      High availability

      Quick start-up

      24/7 support

      Scalability

    • Benefits

      • Reduces computing resources and infrastructure costs

      • Increases security, availability and performance

      • Software always updated with the latest version

      Reduces computing resources and infrastructure costs

      Increases security, availability and performance

      Software always updated with the latest version

Request a product demo! Demo

Fill all the fields and our tech team will contact you in order to arrange a demonstration on our JDA softwares.
 

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Success cases

San Francisco de Asís (Mexico)

Reinventing the way of working

A new automatic stock replenishment and pricing system for taking on market challenges.

Learn more